Case study
How We Helped Peak Solutions Enter New CEE Markets Through IT Projects and Back-Office Modernization
Peak Solutions specializes in the development, modernization, and management of back-office systems. They help companies replace outdated processes, integrate internal systems, streamline operations, and transition to a modern technology architecture — both on-premise and in the cloud.
Challenge
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Expand business opportunities into new markets in the CEE region (Poland, Slovakia, Hungary)
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Reach out to companies that need to modernize their internal IT systems
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Implement the CRM and build a repeatable, efficient outbound sales process.
Our Solution
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1. Targeting companies with digitalization needs
We identified companies that need to strengthen or modernize their internal systems — typically ERP, warehouse, order management, or intranet solutions.
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2. Outbound campaigns (LinkedIn & email)
We fully onboarded the Pipedrive CRM system and set up campaigns targeting IT and operations decision-makers, with a focus on:
- Peak Solutions’ technological expertise
- Experience in both system development and ongoing operations
- A flexible way of collaborating without the need to build an internal team
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3. Qualification process and CRM reporting
Within the campaign, we set up a clear system for tracking responses, scheduling meetings, and reporting results.
Result
Successfully opened new business opportunities in Poland, Slovakia, and Hungary. Implemented the Pipedrive CRM system with automation of key processes. Scheduled meetings with companies genuinely interested in IT modernization. Established a scalable sales framework that can be expanded both domestically and internationally.







